Refund and Returns Policy

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, unfortunately, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it, including original packaging.

Non-returnable items include:
– Gift cards
– Downloadable software or digital items
– Perishable items (e.g., certain flavored products)
– Intimate or sanitary goods
– Hazardous materials

Partial refunds may be granted in cases such as:
– Products with visible use
– Opened accessories or consumables
– Items returned beyond 30 days

Refunds
Once your return is received and inspected, we’ll notify you via email. If approved, your refund will be processed to your original payment method within a few business days.

Late or missing refunds?
– Double-check your bank or card account
– Contact your card company and bank (it may take time before a refund is officially posted)
– Still no refund? Contact us at [your email]

Exchanges
We only replace items if they are defective or damaged. For exchanges, please email us first.

Gifts
If the item was marked as a gift and shipped directly to you, you’ll receive store credit. If the item was not marked as a gift, refunds go to the original buyer.

Shipping Returns
Send returns to: [Your physical return address]
You will be responsible for paying return shipping. We recommend a trackable shipping method.